Get Support • • • • • • • • • • • • • Windows 10: Setting up the Citrix Receiver Sac State's Virtual Desktop allows students, faculty, and staff anytime, anywhere access university software over the internet. The instructions below will help Windows 10 users set up the Citrix Receiver and access the Virtual Desktop. Downloading & Installing the Citrix Receiver • In your web browser, go to. • The correct version of your operating system will be automatically detected. • Confirm that your device is compatible and click Download Receiver for Windows.